EDF: contact, login and rates

EDF business contact numbers and login

• Log in to your EDF business account
• EDF's official contact page
• Email: hellobusiness@edfenergy.com
• How to complain to EDF
• EDF's business energy page

We are not EDF. Numbers and links are taken from EDF's own website and were checked on 12 September 2026.

About EDF

EDF runs separate Small Business and Large Business (EDF Business Solutions) services, and supplies the public sector through frameworks such as Scottish Procurement.

EDF business energy products

These are the business products EDF describes on its own website. Availability depends on your business size, meter and region.

• Fixed tariffs (1 to 4 years)
• Fixed Renewable (REGO-backed, 1 to 4 years)
• Zero standing charge tariff
• Freedom for Business (variable)
• Smart meters
• Export / Smart Export Guarantee tariffs
• Large business fixed, flexible or bespoke contracts
• Corporate Power Purchase Agreements (CPPAs)
• On-site solar, EV and carbon offsetting (net zero solutions)
• Metering and data services
• Multi-site (by phone)

EDF deemed and out-of-contract rates

If your fixed contract ends without a new one in place, or you move into premises supplied by EDF without agreeing a contract, you'll pay its deemed or out-of-contract rates. These are typically well above fixed contract prices.

EDF lists its small business deemed and out-of-contract prices as PDFs on its eligibility and features page, but when we checked in September 2026 the newest deemed price file was dated 1 October 2024, so ask EDF to confirm current rates. If you are out of contract you move to a variable tariff, and its prices can change at any time.

See EDF's current published rates

EDF: key facts and recent news

• EDF says it powers over 260,000 small businesses. edfenergy.com · Sme business existing customer
• In March 2025 EDF was named the number 1 large business supplier in Great Britain, based on Cornwall Insight data showing 27% of meters and 25% of volume across the industrial and commercial market. edfenergy.com · Edf retains position no1 large business energy supplier
• In 2024 EDF took on most of Opus Energy's small business customers after Drax agreed to sell about 90,000 SME meter points. edfenergy.com · Opus
• In December 2023 Scottish Procurement renewed its electricity supply agreement with EDF, covering 98% of Scotland's public sector. edfenergy.com · Scottish procurement extends supply of electricity contract with EDF
• EDF ranked first of 19 suppliers in Cornwall Insight's 2023 TPI (broker) Satisfaction Survey. edfenergy.com · EDF TPI Satisfaction Survey 2023
• The supplier, EDF Energy Customers Limited, is 75% or more owned by EDF Energy Limited. EDF says it serves about 5 million UK customers across homes and businesses. Companies House · Persons with significant control

EDF and energy brokers

EDF works with brokers for both small and large businesses, and its small business terms say broker costs are set out in your Contract Pack. You can ask EDF for details of the commission it paid your broker on contracts signed after 1 October 2022.

EDF's broker commission information

Switching from EDF

You can usually switch away from EDF when your fixed contract ends, and at any time if you're on deemed or out-of-contract rates. Check your contract for any notice you need to give so you don't roll onto renewal prices.

1. Find your contract end date on a recent EDF bill or in your online account.
2. Check whether you need to give written notice, and by when.
3. Compare electricity and gas prices for your premises, including from EDF.
4. Agree a new contract. Your new supplier handles the switch, and your supply isn't interrupted.

Compare prices for your business

EDF FAQs