Electricity and gas supplier

Yü Energy: contact, login and rates

Phone numbers, online account login, out-of-contract rates and who owns the company, checked against Yü Energy's own website.

Facts checked against official sources on 12 September 2026

Existing customers 0115 975 8258

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Yü Energy is a Nottingham-based business electricity and gas supplier owned by Yü Group PLC, which floated on AIM in 2016. It serves businesses from micro to corporate, as well as the public sector, and Yü Group reported 153,000 meter points in its first-half 2026 trading update. It is also the licensed supplier for Dyce Energy customers and Clear Business energy customers.

Yü Energy business contact numbers and login

Existing customers 0115 975 8258 We are open Monday to Friday 9am to 5pm (Excluding bank holidays)
WhatsApp +447566909360

Emergencies are not handled by your supplier. If you smell gas, call the National Gas Emergency Service on 0800 111 999. For a power cut, call 105 to reach your local network operator.

We are not Yü Energy. Numbers and links are taken from Yü Energy's own website and were checked on 12 September 2026.

About Yü Energy

StatusTrading
SuppliesElectricity and gas
Business customersMicrobusinesses, Small and medium businesses, Corporate, Public sector
Owned byYü Group PLC (AIM-listed; floated on AIM in 2016)
Supplying companyYü Energy Retail Limited
Company number08246810 on Companies House
Head officeCPK House, 2 Horizon Place, Nottingham Business Park, Mellors Way, Nottingham, NG8 6PY
Founded2014
Energy OmbudsmanYes, refers eligible complaints
On our comparison panelYes
Websiteyuenergy.co.uk

Yü Energy business energy products

These are the business products Yü Energy describes on its own website. Availability depends on your business size, meter and region.

  • Fix
  • Multi-Site Fix
  • Multi-Fuel Fix
  • Pre-Pay
  • Freedom
  • Half-Hourly Fix
  • Pass-Through
  • Renewable Pass-Through
  • Cost Manager Pass-Through
  • Pure Green

Yü Energy deemed and out-of-contract rates

If your fixed contract ends without a new one in place, or you move into premises supplied by Yü Energy without agreeing a contract, you'll pay its deemed or out-of-contract rates. These are typically well above fixed contract prices.

Yü Energy publishes its deemed and out-of-contract rates as PDFs on its support pages.

See Yü Energy's current published rates

For context: in Q2 2026, UK businesses using up to 20,000 kWh of electricity a year paid an average of 38.36p per kWh all-in, which spreads the standing charge across every unit and includes the Climate Change Levy. A bill shows a unit rate plus a daily standing charge, so use our cost calculator to turn your rates into an all-in figure before comparing. Prices for every business size.

Yü Energy: key facts and recent news

  • Yü Energy is the licensed supplier for Dyce Energy customers. Bills are co-branded and payments go to Yü Energy, while Dyce remains the customer service contact. yuenergy.co.uk · Dyce customer faqs
  • Clear Business energy customers moved to Yü Energy as their licensed supplier, onto Yü Energy terms with co-branded bills. yuenergy.co.uk · Clear business contact
  • Nov 2019The supplier, Yü Energy Retail Limited, was incorporated in 2012 as Kensington Power Limited and took its current name in November 2019. Companies House
  • Mar 2026Yü Group's 2025 results showed revenue of £700.4m (2024: £645.5m), profit before tax of £48.7m and 131,000 meter points (2024: 88,000), a 3.5% market share. investegate.co.uk
  • May 2026Yü Group extended its trading and hedging facility with Shell to 2032. investegate.co.uk
  • Jul 2026Yü Group's first-half 2026 trading update reported 153,000 meter points (H1 2025: 107,000) and revenue of approximately £405m, up 19%. investegate.co.uk

Yü Energy and energy brokers

Yü Energy works with brokers through a partner programme with a broker portal. Its terms say your charges may include broker commission, and in 2022 it said commission is shown on your quote, welcome pack and Principal Terms.

Switching from Yü Energy

You can usually switch away from Yü Energy when your fixed contract ends, and at any time if you're on deemed or out-of-contract rates. Check your contract for any notice you need to give so you don't roll onto renewal prices.

  1. Find your contract end date on a recent Yü Energy bill or in your online account.
  2. Check whether you need to give written notice, and by when.
  3. Compare electricity and gas prices for your premises, including from Yü Energy.
  4. Agree a new contract. Your new supplier handles the switch, and your supply isn't interrupted.

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Yü Energy FAQs

What is the Yü Energy business phone number?

Existing customers: 0115 975 8258 (We are open Monday to Friday 9am to 5pm (Excluding bank holidays)). WhatsApp: +447566909360. Numbers taken from Yü Energy's official contact page, checked 12 September 2026.

How do I log in to my Yü Energy business account?

You can log in to your Yü Energy business account on the supplier's website. If you haven't registered yet, you'll usually need your account number from a bill.

Who owns Yü Energy?

Yü Group PLC (AIM-listed; floated on AIM in 2016). Contracts are with Yü Energy Retail Limited (company number 08246810).

What are Yü Energy's out-of-contract rates?

Yü Energy publishes its deemed and out-of-contract rates on its website. These rates are usually much higher than fixed contract prices, so compare before your contract ends. See Yü Energy's published rates.

Can I complain about Yü Energy to the Energy Ombudsman?

Yes. Yü Energy's complaints information refers eligible business customers to the Energy Ombudsman. You normally need to complain to the supplier first and wait eight weeks, or receive a deadlock letter, before the Ombudsman can look at it.

Can I switch away from Yü Energy?

Yes, usually at the end of your contract, or at any time if you're out of contract or on deemed rates. Check your contract for notice requirements so you don't roll onto renewal rates.

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