Electricity and gas supplier
Yü Energy: contact, login and rates
Phone numbers, online account login, out-of-contract rates and who owns the company, checked against Yü Energy's own website.
Facts checked against official sources on 12 September 2026
Existing customers 0115 975 8258- 1We find your meter
- 2You see live prices
- 3You pick a deal
Live quotes are provided through our comparison partner. With your permission it looks up your meter and current supplier from industry databases so prices are accurate.
Yü Energy is a Nottingham-based business electricity and gas supplier owned by Yü Group PLC, which floated on AIM in 2016. It serves businesses from micro to corporate, as well as the public sector, and Yü Group reported 153,000 meter points in its first-half 2026 trading update. It is also the licensed supplier for Dyce Energy customers and Clear Business energy customers.
Yü Energy business contact numbers and login
- Log in to your Yü Energy business account
- Yü Energy's official contact page
- How to complain to Yü Energy
- Yü Energy's business energy page
Emergencies are not handled by your supplier. If you smell gas, call the National Gas Emergency Service on 0800 111 999. For a power cut, call 105 to reach your local network operator.
We are not Yü Energy. Numbers and links are taken from Yü Energy's own website and were checked on 12 September 2026.
About Yü Energy
| Status | Trading |
|---|---|
| Supplies | Electricity and gas |
| Business customers | Microbusinesses, Small and medium businesses, Corporate, Public sector |
| Owned by | Yü Group PLC (AIM-listed; floated on AIM in 2016) |
| Supplying company | Yü Energy Retail Limited |
| Company number | 08246810 on Companies House |
| Head office | CPK House, 2 Horizon Place, Nottingham Business Park, Mellors Way, Nottingham, NG8 6PY |
| Founded | 2014 |
| Energy Ombudsman | Yes, refers eligible complaints |
| On our comparison panel | Yes |
| Website | yuenergy.co.uk |
Yü Energy business energy products
These are the business products Yü Energy describes on its own website. Availability depends on your business size, meter and region.
- Fix
- Multi-Site Fix
- Multi-Fuel Fix
- Pre-Pay
- Freedom
- Half-Hourly Fix
- Pass-Through
- Renewable Pass-Through
- Cost Manager Pass-Through
- Pure Green
Yü Energy deemed and out-of-contract rates
If your fixed contract ends without a new one in place, or you move into premises supplied by Yü Energy without agreeing a contract, you'll pay its deemed or out-of-contract rates. These are typically well above fixed contract prices.
Yü Energy publishes its deemed and out-of-contract rates as PDFs on its support pages.
See Yü Energy's current published rates
For context: in Q2 2026, UK businesses using up to 20,000 kWh of electricity a year paid an average of 38.36p per kWh all-in, which spreads the standing charge across every unit and includes the Climate Change Levy. A bill shows a unit rate plus a daily standing charge, so use our cost calculator to turn your rates into an all-in figure before comparing. Prices for every business size.
Yü Energy: key facts and recent news
- Yü Energy is the licensed supplier for Dyce Energy customers. Bills are co-branded and payments go to Yü Energy, while Dyce remains the customer service contact. yuenergy.co.uk · Dyce customer faqs
- Clear Business energy customers moved to Yü Energy as their licensed supplier, onto Yü Energy terms with co-branded bills. yuenergy.co.uk · Clear business contact
- Nov 2019The supplier, Yü Energy Retail Limited, was incorporated in 2012 as Kensington Power Limited and took its current name in November 2019. Companies House
- Mar 2026Yü Group's 2025 results showed revenue of £700.4m (2024: £645.5m), profit before tax of £48.7m and 131,000 meter points (2024: 88,000), a 3.5% market share. investegate.co.uk
- May 2026Yü Group extended its trading and hedging facility with Shell to 2032. investegate.co.uk
- Jul 2026Yü Group's first-half 2026 trading update reported 153,000 meter points (H1 2025: 107,000) and revenue of approximately £405m, up 19%. investegate.co.uk
Yü Energy and energy brokers
Yü Energy works with brokers through a partner programme with a broker portal. Its terms say your charges may include broker commission, and in 2022 it said commission is shown on your quote, welcome pack and Principal Terms.
Switching from Yü Energy
You can usually switch away from Yü Energy when your fixed contract ends, and at any time if you're on deemed or out-of-contract rates. Check your contract for any notice you need to give so you don't roll onto renewal prices.
- Find your contract end date on a recent Yü Energy bill or in your online account.
- Check whether you need to give written notice, and by when.
- Compare electricity and gas prices for your premises, including from Yü Energy.
- Agree a new contract. Your new supplier handles the switch, and your supply isn't interrupted.
Compare prices for your business
Yü Energy FAQs
What is the Yü Energy business phone number?
Existing customers: 0115 975 8258 (We are open Monday to Friday 9am to 5pm (Excluding bank holidays)). WhatsApp: +447566909360. Numbers taken from Yü Energy's official contact page, checked 12 September 2026.
How do I log in to my Yü Energy business account?
You can log in to your Yü Energy business account on the supplier's website. If you haven't registered yet, you'll usually need your account number from a bill.
Who owns Yü Energy?
Yü Group PLC (AIM-listed; floated on AIM in 2016). Contracts are with Yü Energy Retail Limited (company number 08246810).
What are Yü Energy's out-of-contract rates?
Yü Energy publishes its deemed and out-of-contract rates on its website. These rates are usually much higher than fixed contract prices, so compare before your contract ends. See Yü Energy's published rates.
Can I complain about Yü Energy to the Energy Ombudsman?
Yes. Yü Energy's complaints information refers eligible business customers to the Energy Ombudsman. You normally need to complain to the supplier first and wait eight weeks, or receive a deadlock letter, before the Ombudsman can look at it.
Can I switch away from Yü Energy?
Yes, usually at the end of your contract, or at any time if you're out of contract or on deemed rates. Check your contract for notice requirements so you don't roll onto renewal rates.
Sources
Facts on this page come from Yü Energy's official website, Companies House, Ofgem and the parent company's published reports and announcements, checked on 12 September 2026.
- yuenergy.co.uk
- yuenergy.co.uk · Contact
- yuenergy.co.uk · About
- yuenergy.co.uk · Yu support
- yuenergy.co.uk · Complaints handling policy
- yuenergy.co.uk · Other business utility plans
- yuenergy.co.uk · Business electricity plans tariffs
- yuenergy.co.uk · Deemed energy
- yuenergy.co.uk · Business terms and conditions
- yuenergy.co.uk · 20260430 Terms and Conditions v119
- yuenergy.co.uk · Energy brokers
- yuenergy.co.uk · Tpi faqs your questions answered
- yuenergy.co.uk · Microbusiness strategic review
- yuenergy.co.uk · Pre payment meters
- yuenergy.co.uk · Dyce customer faqs
- yuenergy.co.uk · Clear business contact
- apps.apple.com · Id6478219502
- Companies House
- Companies House
- investegate.co.uk · YU.
Other business energy suppliers
-
British Gas Business Electricity and gas · Micro to large businesses
-
British Gas Lite Electricity and gas · Small and medium businesses
-
E.ON Next (Business) Electricity and gas · Small and medium businesses
-
EDF Electricity and gas · Micro to large businesses
-
ScottishPower Business Electricity and gas · Small and medium businesses
-
SmartestEnergy Electricity and gas · Micro to large businesses -
Valda Energy Electricity and gas · Small and medium businesses -
Corona Energy Electricity and gas · Micro to large businesses
Compare Yü Energy with other suppliers
Enter your postcode to see live business electricity and gas prices from the suppliers on our panel.