Electricity and gas supplier

Valda Energy: contact, login and rates

Q: What is the Valda Energy business phone number?

New business sales: 0330 124 2023 (Sales: 09:00–17:30, Monday to Friday. Customer Services: 09:00-17:00, Monday to Friday.). Existing customers: 0330 390 4510 (Sales: 09:00–17:30, Monday to Friday. Customer Services: 09:00-17:00, Monday to Friday.). Payments Team (per SME Supply Terms, May 2026): 01869 717 200. Numbers taken from Valda Energy's official contact page, checked 12 September 2026.

Phone numbers, online account login, out-of-contract rates and who owns the company, checked against Valda Energy's own website.

Facts checked against official sources on 12 September 2026

New business sales 0330 124 2023

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Valda Energy is a business electricity and gas supplier based in Bicester, focused on small and medium-sized businesses. It says it passed 50,000 live meter points in March 2026, supporting more than 40,000 businesses, and has more than 125 staff. Its products include multi-site supply, unmetered supply and new connections.

Valda Energy business contact numbers and login

New business sales 0330 124 2023 Sales: 09:00–17:30, Monday to Friday. Customer Services: 09:00-17:00, Monday to Friday.

Existing customers 0330 390 4510 Sales: 09:00–17:30, Monday to Friday. Customer Services: 09:00-17:00, Monday to Friday.

Payments Team (per SME Supply Terms, May 2026) 01869 717 200

Emergencies are not handled by your supplier. If you smell gas, call the National Gas Emergency Service on 0800 111 999. For a power cut, call 105 to reach your local network operator.

We are not Valda Energy. Numbers and links are taken from Valda Energy's own website and were checked on 12 September 2026.

About Valda Energy

Status	Trading
Supplies	Electricity and gas
Business customers	Small and medium businesses
Owned by	Valda Energy Group Limited
Supplying company	Valda Energy Limited
Company number	11212563 on Companies House
Head office	Unit 11, Talisman Business Centre, Talisman Road, Bicester, OX26 6HR
Founded	2019
Energy Ombudsman	Yes, refers eligible complaints
On our comparison panel	Yes
Website	valdaenergy.com

Valda Energy business energy products

These are the business products Valda Energy describes on its own website. Availability depends on your business size, meter and region.

Valda SmartChoice
Standing Charge Saver
Valda Renewable
Unmetered Supply
New Connections
Multi-Site

Valda Energy deemed and out-of-contract rates

If your fixed contract ends without a new one in place, or you move into premises supplied by Valda Energy without agreeing a contract, you'll pay its deemed or out-of-contract rates. These are typically well above fixed contract prices.

Valda publishes its deemed electricity and gas tariffs on its website; the rates in place when we checked in September 2026 took effect on 7 August 2026.

See Valda Energy's current published rates

For context: in Q2 2026, UK businesses using up to 20,000 kWh of electricity a year paid an average of 38.36p per kWh all-in, which spreads the standing charge across every unit and includes the Climate Change Levy. A bill shows a unit rate plus a daily standing charge, so use our cost calculator to turn your rates into an all-in figure before comparing. Prices for every business size.

Valda Energy: key facts and recent news

Apr 2019Valda Energy Limited was incorporated in February 2018 as Scafell Energy Limited and renamed in April 2019. Valda Energy Group Limited has held 75% or more control since April 2019. Companies House · Persons with significant control
2025Valda was Highly Commended and a double finalist at the ECCCSAs 2025. valdaenergy.com
Aug 2025Valda and IMServ launched what they describe as the UK's first standalone AMR smart gas meter for small commercial sites (Flonidan SciFlo). imserv.com
Mar 2026Valda passed 50,000 live meter points, supporting more than 40,000 businesses, with 82% of its portfolio (around 40,000 meters) smart-capable and more than 125 staff. theenergyst.com
Aug 2026Valda publishes deemed electricity and gas tariffs on its website. The rates in place in September 2026 took effect on 7 August 2026. valdaenergy.com · Deemed rates

Valda Energy and energy brokers

Valda works with brokers through its Valda Sign portal. Its terms say any commission paid to a broker is recovered through your charges, with details given during your application and in your welcome pack.

Switching from Valda Energy

You can usually switch away from Valda Energy when your fixed contract ends, and at any time if you're on deemed or out-of-contract rates. Check your contract for any notice you need to give so you don't roll onto renewal prices.

Find your contract end date on a recent Valda Energy bill or in your online account.
Check whether you need to give written notice, and by when.
Compare electricity and gas prices for your premises, including from Valda Energy.
Agree a new contract. Your new supplier handles the switch, and your supply isn't interrupted.

Compare prices for your business

Valda Energy FAQs

What is the Valda Energy business phone number?

New business sales: 0330 124 2023 (Sales: 09:00–17:30, Monday to Friday. Customer Services: 09:00-17:00, Monday to Friday.). Existing customers: 0330 390 4510 (Sales: 09:00–17:30, Monday to Friday. Customer Services: 09:00-17:00, Monday to Friday.). Payments Team (per SME Supply Terms, May 2026): 01869 717 200. Numbers taken from Valda Energy's official contact page, checked 12 September 2026.

How do I log in to my Valda Energy business account?

You can log in to your Valda Energy business account on the supplier's website. If you haven't registered yet, you'll usually need your account number from a bill.

Who owns Valda Energy?

Valda Energy Group Limited. Contracts are with Valda Energy Limited (company number 11212563).

What are Valda Energy's out-of-contract rates?

Valda Energy publishes its deemed and out-of-contract rates on its website. These rates are usually much higher than fixed contract prices, so compare before your contract ends. See Valda Energy's published rates.

Can I complain about Valda Energy to the Energy Ombudsman?

Yes. Valda Energy's complaints information refers eligible business customers to the Energy Ombudsman. You normally need to complain to the supplier first and wait eight weeks, or receive a deadlock letter, before the Ombudsman can look at it.

Can I switch away from Valda Energy?

Yes, usually at the end of your contract, or at any time if you're out of contract or on deemed rates. Check your contract for notice requirements so you don't roll onto renewal rates.

Sources

Facts on this page come from Valda Energy's official website, Companies House, Ofgem and the parent company's published reports and announcements, checked on 12 September 2026.

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