Electricity and gas supplier

E.ON Next (Business): contact, login and rates

Q: What is the E.ON Next (Business) business phone number?

New business sales: 0808 501 5109. Existing customers: 0808 501 5699 (Monday to Thursday: 9am - 5pm Friday: 9am - 4pm). Meter emergencies (prepayment or credit meter, after 5pm or weekends): 0808 501 5088 (After 5pm and weekends). Renewals and switching (sales-direct@eonnext.com): 0808 501 5109. Numbers taken from E.ON Next (Business)'s official contact page, checked 12 September 2026.

Phone numbers, online account login, out-of-contract rates and who owns the company, checked against E.ON Next (Business)'s own website.

Facts checked against official sources on 12 September 2026

New business sales 0808 501 5109

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E.ON Next is part of the E.ON group, and its business side offers electricity and gas tariffs for small businesses. The supply company, E.ON Next Energy Limited, was called Npower Direct Limited until June 2020, and former npower small business customers have moved to E.ON Next. Larger businesses are served by sister brand npower Business Solutions.

E.ON Next (Business) business contact numbers and login

New business sales 0808 501 5109

Existing customers 0808 501 5699 Monday to Thursday: 9am - 5pm Friday: 9am - 4pm

Meter emergencies (prepayment or credit meter, after 5pm or weekends) 0808 501 5088 After 5pm and weekends

Renewals and switching (sales-direct@eonnext.com) 0808 501 5109

Emergencies are not handled by your supplier. If you smell gas, call the National Gas Emergency Service on 0800 111 999. For a power cut, call 105 to reach your local network operator.

We are not E.ON Next (Business). Numbers and links are taken from E.ON Next (Business)'s own website and were checked on 12 September 2026.

About E.ON Next (Business)

Status	Trading
Supplies	Electricity and gas
Business customers	Microbusinesses, Small and medium businesses
Owned by	E.ON UK Limited (E.ON group)
Supplying company	E.ON Next Energy Limited
Company number	03782443 on Companies House
Founded	2020
Energy Ombudsman	Yes, refers eligible complaints
On our comparison panel	Yes
Website	eonnext.com

E.ON Next is aimed at small businesses. Its Best Price Direct Promise covers eligible businesses using under 10,000 kWh a year, while larger industrial and commercial customers are served by npower Business Solutions.

E.ON Next (Business) business energy products

These are the business products E.ON Next (Business) describes on its own website. Availability depends on your business size, meter and region.

Fixed-price business tariffs (1, 2 or 3 years)
100% renewable electricity on selected fixed tariffs
Variable price plan
Flexible business plan (per business T&Cs)
Best Price Direct Promise (direct online, under 10,000 kWh)
Smart meters
E.ON Optimum energy data tool (smart/AMR meters)
EV chargers
Business solar panels and batteries
Heat pumps

E.ON Next (Business) deemed and out-of-contract rates

If your fixed contract ends without a new one in place, or you move into premises supplied by E.ON Next (Business) without agreeing a contract, you'll pay its deemed or out-of-contract rates. These are typically well above fixed contract prices.

E.ON Next publishes deemed prices as electricity and gas PDFs on a page it shares with home customers; when we checked in September 2026 they were effective from 4 September 2026. It does not publish out-of-contract prices, saying only that they are higher than its variable price plan.

See E.ON Next (Business)'s current published rates

For context: in Q2 2026, UK businesses using up to 20,000 kWh of electricity a year paid an average of 38.36p per kWh all-in, which spreads the standing charge across every unit and includes the Climate Change Levy. A bill shows a unit rate plus a daily standing charge, so use our cost calculator to turn your rates into an all-in figure before comparing. Prices for every business size.

E.ON Next (Business): key facts and recent news

E.ON Next Energy Limited was incorporated in 1999 and was called Npower Direct Limited until 3 June 2020. E.ON UK Limited is its controlling shareholder. Companies House
Former npower small business and home customers were moved to E.ON Next. npower Business Solutions now serves only larger businesses. npowerbusinesssolutions.com
In November 2024 E.ON Next agreed to pay £14.5m after failing to issue final bills and refund credit to nearly 250,000 former prepayment accounts between February 2021 and September 2023. Ofgem · Eon next pay ps145m prepayment billing failures
In June 2023 E.ON Next agreed a £5m redress package over poor customer service, including long call waits, affecting 500,000 customers from October to December 2022. Ofgem · Eon next energy ltd alternative action
In October 2021 Ofgem appointed E.ON Next as Supplier of Last Resort for about 233,000 domestic customers of ENSTROGA, Igloo Energy and Symbio Energy. Ofgem

E.ON Next (Business) and energy brokers

E.ON Next works with brokers, and its business terms say your charges may include the broker's fee. It publishes a code of practice for the brokers it works with (2021 edition).

Switching from E.ON Next (Business)

You can usually switch away from E.ON Next (Business) when your fixed contract ends, and at any time if you're on deemed or out-of-contract rates. Check your contract for any notice you need to give so you don't roll onto renewal prices.

Find your contract end date on a recent E.ON Next (Business) bill or in your online account.
Check whether you need to give written notice, and by when.
Compare electricity and gas prices for your premises, including from E.ON Next (Business).
Agree a new contract. Your new supplier handles the switch, and your supply isn't interrupted.

Compare prices for your business

E.ON Next (Business) FAQs

What is the E.ON Next (Business) business phone number?

New business sales: 0808 501 5109. Existing customers: 0808 501 5699 (Monday to Thursday: 9am - 5pm Friday: 9am - 4pm). Meter emergencies (prepayment or credit meter, after 5pm or weekends): 0808 501 5088 (After 5pm and weekends). Renewals and switching (sales-direct@eonnext.com): 0808 501 5109. Numbers taken from E.ON Next (Business)'s official contact page, checked 12 September 2026.

How do I log in to my E.ON Next (Business) business account?

You can log in to your E.ON Next (Business) business account on the supplier's website. If you haven't registered yet, you'll usually need your account number from a bill.

Who owns E.ON Next (Business)?

E.ON UK Limited (E.ON group). Contracts are with E.ON Next Energy Limited (company number 03782443).

What are E.ON Next (Business)'s out-of-contract rates?

E.ON Next (Business) publishes its deemed and out-of-contract rates on its website. These rates are usually much higher than fixed contract prices, so compare before your contract ends. See E.ON Next (Business)'s published rates.

Can I complain about E.ON Next (Business) to the Energy Ombudsman?

Yes. E.ON Next (Business)'s complaints information refers eligible business customers to the Energy Ombudsman. You normally need to complain to the supplier first and wait eight weeks, or receive a deadlock letter, before the Ombudsman can look at it.

Can I switch away from E.ON Next (Business)?

Yes, usually at the end of your contract, or at any time if you're out of contract or on deemed rates. Check your contract for notice requirements so you don't roll onto renewal rates.

Sources

Facts on this page come from E.ON Next (Business)'s official website, Companies House, Ofgem and the parent company's published reports and announcements, checked on 12 September 2026.