Electricity and gas supplier

Dyce Energy: contact, login and rates

Q: What is the Dyce Energy business phone number?

Existing customers: 01709 357315 (Mon-Thur 9am-5pm, Fri 9am-4pm). Complaints (customer care team): 01709 357315 (9am – 5pm Monday – Friday). Numbers taken from Dyce Energy's official contact page, checked 12 September 2026.

Phone numbers, online account login, out-of-contract rates and who owns the company, checked against Dyce Energy's own website.

Facts checked against official sources on 12 September 2026

Existing customers 01709 357315

1We find your meter
2You see live prices
3You pick a deal

Live quotes are provided through our comparison partner. With your permission it looks up your meter and current supplier from industry databases so prices are accurate.

Dyce Energy is a business-only energy supplier based in Wath-upon-Dearne, Rotherham, set up in 2016. It serves everyone from start-ups to large multi-site energy users, with fixed contracts of 12, 24 or 36 months. Some customers' contracts are held with its partner suppliers rather than with Dyce itself.

Worth knowing: Dyce Energy is trading, but your contract may be held with one of its partner suppliers, which its terms name as Yü Energy, VoltX Power and British Gas. Where Yü Energy is the supplier, bills are co-branded and Dyce still handles customer service. Ofgem revoked Dyce's own gas supply licence in April 2022 because it had stopped supplying gas to all customers.

Dyce Energy business contact numbers and login

Existing customers 01709 357315 Mon-Thur 9am-5pm, Fri 9am-4pm

Complaints (customer care team) 01709 357315 9am – 5pm Monday – Friday

Emergencies are not handled by your supplier. If you smell gas, call the National Gas Emergency Service on 0800 111 999. For a power cut, call 105 to reach your local network operator.

We are not Dyce Energy. Numbers and links are taken from Dyce Energy's own website and were checked on 12 September 2026.

About Dyce Energy

Status	Trading
Supplies	Electricity and gas
Business customers	Microbusinesses, Small and medium businesses, Corporate
Supplying company	Dyce Energy Limited (some contracts are held with Dyce's 'selected supplier partners' instead, named on its terms pages as Yü Energy, VoltX Power and British Gas)
Company number	09995796 on Companies House
Registered office	Wath-upon-Dearne, Rotherham
Founded	2016
Energy Ombudsman	Yes, refers eligible complaints
On our comparison panel	No
Website	dyce-energy.co.uk

Dyce only supplies businesses, from start-ups to large multi-site energy users, and has separate terms for microbusiness customers.

Dyce Energy business energy products

These are the business products Dyce Energy describes on its own website. Availability depends on your business size, meter and region.

12, 24 or 36 month contracts
Smart fixed green electricity
Smart fixed standard electricity
Smart fixed standard gas
Fixed 100% renewable electricity
Fixed carbon neutral gas
Advanced saver tariff

Dyce Energy deemed and out-of-contract rates

If your fixed contract ends without a new one in place, or you move into premises supplied by Dyce Energy without agreeing a contract, you'll pay its deemed or out-of-contract rates. These are typically well above fixed contract prices.

Dyce publishes deemed and out-of-contract rates as PDFs on its Useful Documents page, with separate files depending on which partner supplier holds your contract. Check your bill or contract to see which set applies to you.

See Dyce Energy's current published rates

For context: in Q2 2026, UK businesses using up to 20,000 kWh of electricity a year paid an average of 38.36p per kWh all-in, which spreads the standing charge across every unit and includes the Climate Change Levy. A bill shows a unit rate plus a daily standing charge, so use our cost calculator to turn your rates into an all-in figure before comparing. Prices for every business size.

Dyce Energy: key facts and recent news

Dyce Energy is based in Wath-upon-Dearne, Rotherham, in South Yorkshire, not in Scotland. It was incorporated on 9 February 2016 as Prozana Limited. Companies House
Ofgem revoked Dyce Energy's gas supply licence on 5 April 2022 because it had stopped supplying gas to all customers. Ofgem · Dyce energy limited notice revocation gas supply licence
Ofgem's list of electricity licensees, dated 10 August 2026, shows Dyce Energy holding a non-domestic electricity supply licence. Ofgem · List of all electricity licensees including suppliers
Dyce says your contract may be held with one of its selected supplier partners. Its terms pages link to Yü Energy, VoltX Power and British Gas business terms. dyce-energy.co.uk · Terms
Dyce says that under its partnership with Yü Energy, all customer service enquiries stay with Dyce Energy. dyce-energy.co.uk · Faqs

Dyce Energy and energy brokers

Dyce works with brokers through a partner network and online portal, and asks brokers about their dispute resolution scheme membership when they sign up.

Switching from Dyce Energy

You can usually switch away from Dyce Energy when your fixed contract ends, and at any time if you're on deemed or out-of-contract rates. Check your contract for any notice you need to give so you don't roll onto renewal prices.

Find your contract end date on a recent Dyce Energy bill or in your online account.
Check whether you need to give written notice, and by when.
Compare electricity and gas prices for your premises.
Agree a new contract. Your new supplier handles the switch, and your supply isn't interrupted.

Compare prices for your business

Dyce Energy FAQs

What is the Dyce Energy business phone number?

Existing customers: 01709 357315 (Mon-Thur 9am-5pm, Fri 9am-4pm). Complaints (customer care team): 01709 357315 (9am – 5pm Monday – Friday). Numbers taken from Dyce Energy's official contact page, checked 12 September 2026.

How do I log in to my Dyce Energy business account?

You can log in to your Dyce Energy business account on the supplier's website. If you haven't registered yet, you'll usually need your account number from a bill.

What are Dyce Energy's out-of-contract rates?

Dyce Energy publishes its deemed and out-of-contract rates on its website. These rates are usually much higher than fixed contract prices, so compare before your contract ends. See Dyce Energy's published rates.

Can I complain about Dyce Energy to the Energy Ombudsman?

Yes. Dyce Energy's complaints information refers eligible business customers to the Energy Ombudsman. You normally need to complain to the supplier first and wait eight weeks, or receive a deadlock letter, before the Ombudsman can look at it.

Can I switch away from Dyce Energy?

Yes, usually at the end of your contract, or at any time if you're out of contract or on deemed rates. Check your contract for notice requirements so you don't roll onto renewal rates.

Sources

Facts on this page come from Dyce Energy's official website, Companies House, Ofgem and published reports and announcements, checked on 12 September 2026.

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