Electricity and gas supplier

npower Business Solutions: contact, login and rates

Q: What is the npower Business Solutions business phone number?

New business sales: 0330 912 7611 (Monday, Tuesday, Thursday 9am-5 pm Wednesday 9am-5pm (Customer Services 9am-12.00pm) Friday 9am-4.30pm Excluding public holidays.). Existing customers: 0330 912 4754 (Monday, Tuesday, Thursday 9am-5 pm Wednesday 9am-5pm (Customer Services 9am-12.00pm) Friday 9am-4.30pm Excluding public holidays.). New quote or renewal (alternative numbers also shown on site): 0330 053 3356. New quote or renewal (alternative number also shown on site): 0330 912 1036. New Business (footer): 0330 912 4791. Numbers taken from npower Business Solutions's official contact page, checked 12 September 2026.

Phone numbers, online account login, out-of-contract rates and who owns the company, checked against npower Business Solutions's own website.

Facts checked against official sources on 12 September 2026

New business sales 0330 912 7611

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npower Business Solutions is the part of the E.ON group that supplies electricity and gas to medium and large businesses, including corporate and multi-site buyers. It says it supplies over 200,000 sites and has worked with more than 20,000 businesses. It also offers metering, EV charging, renewable PPAs and compliance services such as SECR and ESOS.

Worth knowing: npower Business Solutions now serves larger businesses only, after former npower home and small business customers moved to E.ON Next. Npower Limited's electricity supply licence was revoked at its own request from 1 August 2025, and the brand now supplies through Npower Commercial Gas Limited.

npower Business Solutions business contact numbers and login

New business sales 0330 912 7611 Monday, Tuesday, Thursday 9am-5 pm Wednesday 9am-5pm (Customer Services 9am-12.00pm) Friday 9am-4.30pm Excluding public holidays.

Existing customers 0330 912 4754 Monday, Tuesday, Thursday 9am-5 pm Wednesday 9am-5pm (Customer Services 9am-12.00pm) Friday 9am-4.30pm Excluding public holidays.

New quote or renewal (alternative numbers also shown on site) 0330 053 3356

New quote or renewal (alternative number also shown on site) 0330 912 1036

New Business (footer) 0330 912 4791

Emergencies are not handled by your supplier. If you smell gas, call the National Gas Emergency Service on 0800 111 999. For a power cut, call 105 to reach your local network operator.

We are not npower Business Solutions. Numbers and links are taken from npower Business Solutions's own website and were checked on 12 September 2026.

About npower Business Solutions

Status	Trading
Supplies	Electricity and gas
Business customers	Corporate, Industrial and commercial
Owned by	E.ON group (immediate parent per Companies House: Npower Limited)
Supplying company	Npower Commercial Gas Limited
Company number	03768856 on Companies House
Energy Ombudsman	Yes, refers eligible complaints
On our comparison panel	No
Website	npowerbusinesssolutions.com

npower Business Solutions targets businesses with 10 or more employees, turnover over £2m and usage above 293,000 kWh of gas and/or 100,000 kWh of electricity. It does not supply smaller businesses, which it refers to E.ON Next.

npower Business Solutions business energy products

These are the business products npower Business Solutions describes on its own website. Availability depends on your business size, meter and region.

Tailored fixed contracts (Fixed Certainty, Fixed Choice, Fixed Commodity)
Flexible energy contracts (e.g. Flex Innovate)
Flex Portfolio Solutions
Multi-site / portfolio energy management
Renewable energy and corporate PPAs
Energy Shift
New connections and temporary power supply
Metering services (AMR, smart, sub-metering, MOP/DC/DA, unmetered supplies)
EV charging
Demand side response and generation solutions
Compliance services (SECR, ESOS, EPCs, DECs)

npower Business Solutions deemed and out-of-contract rates

If your fixed contract ends without a new one in place, or you move into premises supplied by npower Business Solutions without agreeing a contract, you'll pay its deemed or out-of-contract rates. These are typically well above fixed contract prices.

npower Business Solutions publishes its deemed and 'default' rates as PDFs. Default rates apply if you don't agree a new contract when yours ends, and it says it contacts customers quarterly about rate changes.

See npower Business Solutions's current published rates

For context: in Q2 2026, UK businesses using up to 20,000 kWh of electricity a year paid an average of 38.36p per kWh all-in, which spreads the standing charge across every unit and includes the Climate Change Levy. A bill shows a unit rate plus a daily standing charge, so use our cost calculator to turn your rates into an all-in figure before comparing. Prices for every business size.

npower Business Solutions: key facts and recent news

npower Business Solutions is part of E.ON. Former npower home and small business customers moved to E.ON Next, and it now serves larger businesses only. npowerbusinesssolutions.com
It says it supplies over 200,000 sites and has worked with more than 20,000 businesses. npowerbusinesssolutions.com · Large
In July 2024 Ofgem granted Npower Commercial Gas Limited an electricity supply licence restricted to non-domestic premises. Ofgem
Npower Limited's electricity supply licence was revoked at its own request from 1 August 2025. The npower Business Solutions brand continues through Npower Commercial Gas Limited. Ofgem · Npower limited notice revocation electricity supply licence
The contracting company, Npower Commercial Gas Limited, was incorporated in 1999 as National Power Gas Direct Limited. Companies House

npower Business Solutions and energy brokers

npower Business Solutions works with brokers, consultants and TPIs. Its code of practice requires brokers to show their fee as an uplift to the unit rate or standing charge and, for microbusinesses, to give the expected total in pounds.

Switching from npower Business Solutions

You can usually switch away from npower Business Solutions when your fixed contract ends, and at any time if you're on deemed or out-of-contract rates. Check your contract for any notice you need to give so you don't roll onto renewal prices.

Find your contract end date on a recent npower Business Solutions bill or in your online account.
Check whether you need to give written notice, and by when.
Compare electricity and gas prices for your premises.
Agree a new contract. Your new supplier handles the switch, and your supply isn't interrupted.

Compare prices for your business

npower Business Solutions FAQs

What is the npower Business Solutions business phone number?

New business sales: 0330 912 7611 (Monday, Tuesday, Thursday 9am-5 pm Wednesday 9am-5pm (Customer Services 9am-12.00pm) Friday 9am-4.30pm Excluding public holidays.). Existing customers: 0330 912 4754 (Monday, Tuesday, Thursday 9am-5 pm Wednesday 9am-5pm (Customer Services 9am-12.00pm) Friday 9am-4.30pm Excluding public holidays.). New quote or renewal (alternative numbers also shown on site): 0330 053 3356. New quote or renewal (alternative number also shown on site): 0330 912 1036. New Business (footer): 0330 912 4791. Numbers taken from npower Business Solutions's official contact page, checked 12 September 2026.

How do I log in to my npower Business Solutions business account?

You can log in to your npower Business Solutions business account on the supplier's website. If you haven't registered yet, you'll usually need your account number from a bill.

Who owns npower Business Solutions?

E.ON group (immediate parent per Companies House: Npower Limited). Contracts are with Npower Commercial Gas Limited (company number 03768856).

What are npower Business Solutions's out-of-contract rates?

npower Business Solutions publishes its deemed and out-of-contract rates on its website. These rates are usually much higher than fixed contract prices, so compare before your contract ends. See npower Business Solutions's published rates.

Can I complain about npower Business Solutions to the Energy Ombudsman?

Yes. npower Business Solutions's complaints information refers eligible business customers to the Energy Ombudsman. You normally need to complain to the supplier first and wait eight weeks, or receive a deadlock letter, before the Ombudsman can look at it.

Can I switch away from npower Business Solutions?

Yes, usually at the end of your contract, or at any time if you're out of contract or on deemed rates. Check your contract for notice requirements so you don't roll onto renewal rates.

Sources

Facts on this page come from npower Business Solutions's official website, Companies House, Ofgem and the parent company's published reports and announcements, checked on 12 September 2026.