Electricity and gas supplier

PE Solutions: contact, login and rates

Q: What is the PE Solutions business phone number?

Existing customers: 0333 370 9900 (Monday to Friday 9am till 5:00pm). Water customer service: 0800 849 1342. Numbers taken from PE Solutions's official contact page, checked 12 September 2026.

Phone numbers, online account login, out-of-contract rates and who owns the company, checked against PE Solutions's own website.

Facts checked against official sources on 12 September 2026

Existing customers 0333 370 9900

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PE Solutions is the brand used by Pozitive Energy Ltd, a business energy supplier headquartered at Canary Wharf, London, which rebranded from Pozitive Energy in April 2024. As well as electricity and gas, it offers water, mobile, EV charging and financial services. In May 2025 it took on the remaining Opus Energy small business customers from Drax.

Worth knowing: Pozitive Energy rebranded as PE Solutions in April 2024 and moved its headquarters to Canary Wharf. The licensed supplier is still Pozitive Energy Ltd, and the old Pozitive Energy web addresses now take you to pe.solutions.

PE Solutions business contact numbers and login

Existing customers 0333 370 9900 Monday to Friday 9am till 5:00pm

Water customer service 0800 849 1342

Emergencies are not handled by your supplier. If you smell gas, call the National Gas Emergency Service on 0800 111 999. For a power cut, call 105 to reach your local network operator.

We are not PE Solutions. Numbers and links are taken from PE Solutions's own website and were checked on 12 September 2026.

About PE Solutions

Status	Trading
Supplies	Electricity and gas
Business customers	Microbusinesses, Industrial and commercial, Charities
Owned by	Pozitive Holdings Ltd
Supplying company	Pozitive Energy Ltd
Company number	09523048 on Companies House
Head office	Floor 10 (North West), One Canada Square, Canary Wharf, London, E14 5AB
Founded	2016
Formerly	Pozitive Energy (renamed 2024)
Energy Ombudsman	Yes, refers eligible complaints
On our comparison panel	No
Website	pe.solutions

PE Solutions supplies microbusinesses, industrial and commercial customers and charities. It also offers water, mobile and EV charging alongside energy.

PE Solutions business energy products

These are the business products PE Solutions describes on its own website. Availability depends on your business size, meter and region.

Electricity
Gas
Water
PEak Saver (time of use tariffs)
Climate Pozitive (renewables)
EVC (EV charging)
Mobile
Financial Services

PE Solutions deemed and out-of-contract rates

If your fixed contract ends without a new one in place, or you move into premises supplied by PE Solutions without agreeing a contract, you'll pay its deemed or out-of-contract rates. These are typically well above fixed contract prices.

PE Solutions shows its out-of-contract and deemed electricity prices on its electricity page. Its standard single-rate price from 1 March 2026 was 45p/kWh with a standing charge of 150p a day, excluding VAT.

See PE Solutions's current published rates

For context: in Q2 2026, UK businesses using up to 20,000 kWh of electricity a year paid an average of 38.36p per kWh all-in, which spreads the standing charge across every unit and includes the Climate Change Levy. A bill shows a unit rate plus a daily standing charge, so use our cost calculator to turn your rates into an all-in figure before comparing. Prices for every business size.

PE Solutions: key facts and recent news

Clear Business is transferring some of its non-household water customers to Pozitive Water, part of the PE Group, in phases. pe.solutions · Important information regarding clear business
Sept 2021Pozitive Energy Ltd was incorporated in April 2015 as Tornado Energy Supply Limited and renamed in May 2016. Pozitive Holdings Ltd has held 75% or more control since September 2021. Companies House · Persons with significant control
Nov 2021Ofgem appointed Pozitive Energy as Supplier of Last Resort for CNG Energy and CNG Electricity, which supplied 41,000 non-domestic customers. Ofgem
Apr 2024The company relaunched as PE with a wider product range (telecoms, financial services, EV charging and renewables) and a new Canary Wharf headquarters. uktechnews.co.uk
May 2025PE took on the remaining Opus Energy small business meter points from Drax, and took responsibility for the contracts from 1 May 2025 with Ofgem's approval. Most had gone to EDF in September 2024. drax.com · Drax Half Year Results 2025
Mar 2026From 1 March 2026 its standard out-of-contract and deemed single-rate electricity price was 45p/kWh with a 150p a day standing charge (excluding VAT). pe.solutions · Electricity

PE Solutions and energy brokers

PE Solutions works with brokers through a partner programme with support, training and a partner portal. For contracts transferred from Opus Energy, it says commission payments to brokers continue.

Switching from PE Solutions

You can usually switch away from PE Solutions when your fixed contract ends, and at any time if you're on deemed or out-of-contract rates. Check your contract for any notice you need to give so you don't roll onto renewal prices.

Find your contract end date on a recent PE Solutions bill or in your online account.
Check whether you need to give written notice, and by when.
Compare electricity and gas prices for your premises.
Agree a new contract. Your new supplier handles the switch, and your supply isn't interrupted.

Compare prices for your business

PE Solutions FAQs

What is the PE Solutions business phone number?

Existing customers: 0333 370 9900 (Monday to Friday 9am till 5:00pm). Water customer service: 0800 849 1342. Numbers taken from PE Solutions's official contact page, checked 12 September 2026.

How do I log in to my PE Solutions business account?

You can log in to your PE Solutions business account on the supplier's website. If you haven't registered yet, you'll usually need your account number from a bill.

Who owns PE Solutions?

Pozitive Holdings Ltd. Contracts are with Pozitive Energy Ltd (company number 09523048).

What are PE Solutions's out-of-contract rates?

PE Solutions publishes its deemed and out-of-contract rates on its website. These rates are usually much higher than fixed contract prices, so compare before your contract ends. See PE Solutions's published rates.

Can I complain about PE Solutions to the Energy Ombudsman?

Yes. PE Solutions's complaints information refers eligible business customers to the Energy Ombudsman. You normally need to complain to the supplier first and wait eight weeks, or receive a deadlock letter, before the Ombudsman can look at it.

Can I switch away from PE Solutions?

Yes, usually at the end of your contract, or at any time if you're out of contract or on deemed rates. Check your contract for notice requirements so you don't roll onto renewal rates.

Sources

Facts on this page come from PE Solutions's official website, Companies House, Ofgem and the parent company's published reports and announcements, checked on 12 September 2026.

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