Electricity and gas supplier

SSE Energy Solutions: contact, login and rates

Q: What is the SSE business phone number?

New business sales: 0800 389 4466 (Monday to Friday 9:00am - 5.00pm). Existing customers: 0345 725 2526 (Monday to Friday 9:00am - 5.00pm). Business energy quote line (shown on homepage and business energy pages): 0345 073 7990. Customer services, as listed on complaint handling page: 0345 7252526 ((open 8.30am – 5pm Monday – Friday)). Complaints Management Team: 0345 072 9402. Gas emergency (business energy): 0800 111 999 (24 hours). Numbers taken from SSE's official contact page, checked 12 September 2026.

Phone numbers, online account login, out-of-contract rates and who owns the company, checked against SSE's own website.

Facts checked against official sources on 12 September 2026

New business sales 0800 389 4466

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SSE Energy Solutions is the business energy arm of SSE plc, based in Reading, and supplies electricity and gas to businesses of all sizes and to local authorities. It says it supplies around 500,000 metering points. SSE sold its household supply business to OVO Energy in 2020 and kept business supply, which took the SSE Energy Solutions name in 2021.

SSE business contact numbers and login

New business sales 0800 389 4466 Monday to Friday 9:00am - 5.00pm

Existing customers 0345 725 2526 Monday to Friday 9:00am - 5.00pm

Business energy quote line (shown on homepage and business energy pages) 0345 073 7990

Customer services, as listed on complaint handling page 0345 7252526 (open 8.30am – 5pm Monday – Friday)

Complaints Management Team 0345 072 9402

Gas emergency (business energy) 0800 111 999 24 hours

Emergencies are not handled by your supplier. If you smell gas, call the National Gas Emergency Service on 0800 111 999. For a power cut, call 105 to reach your local network operator.

We are not SSE Energy Solutions. Numbers and links are taken from SSE's own website and were checked on 12 September 2026.

About SSE Energy Solutions

Status	Trading
Supplies	Electricity and gas
Business customers	Small and medium businesses, Industrial and commercial, Public sector
Owned by	SSE plc
Supplying company	SSE Energy Supply Limited
Company number	03757502 on Companies House
Formerly	SSE Business Energy (renamed 2021)
Energy Ombudsman	Yes, refers eligible complaints
On our comparison panel	No
Website	sseenergysolutions.co.uk

SSE offers small business plans for businesses using under 100,000 kWh of electricity or 293,000 kWh of gas a year, and large business plans with fixed or flexible pricing, corporate PPAs, and trading and hedging.

SSE business energy products

These are the business products SSE describes on its own website. Availability depends on your business size, meter and region.

SSE Protect (fully fixed)
SSE Choice (lower starting price, flexibility built in)
Small to medium business plan
Large business plan (fixed or flexible pricing, CPPAs, trading and hedging)
Renewable electricity (REGO-backed) as standard on fixed plans
Renewable gas (optional)
SSE Clarity energy management
Smart meters
Solar for business

SSE deemed and out-of-contract rates

If your fixed contract ends without a new one in place, or you move into premises supplied by SSE without agreeing a contract, you'll pay its deemed or out-of-contract rates. These are typically well above fixed contract prices.

SSE uses its variable business rates for both out-of-contract and deemed supply, and publishes them as dated PDFs. When we checked in September 2026 the latest file was from May 2026, with an archive going back to April 2021.

See SSE's current published rates

For context: in Q2 2026, UK businesses using up to 20,000 kWh of electricity a year paid an average of 38.36p per kWh all-in, which spreads the standing charge across every unit and includes the Climate Change Levy. A bill shows a unit rate plus a daily standing charge, so use our cost calculator to turn your rates into an all-in figure before comparing. Prices for every business size.

SSE: key facts and recent news

SSE sold its household supply business, SSE Energy Services, to OVO Energy in 2020 and kept business supply under SSE Energy Solutions. sse.com · Looking for sse energy services
On 29 May 2020 Ofgem restricted SSE Energy Supply Ltd's electricity supply licence to non-domestic premises only. Ofgem · Sse energy supply ltd notice restriction electricity supply licence
In January 2021 SSE Business Energy was combined with SSE's Distributed Energy division under the new SSE Energy Solutions brand, with the rollout running through 2021. sseenergysolutions.co.uk · Sse energy solutions rebrand
SSE Energy Solutions is SSE plc's business energy arm and supplies around 500,000 metering points. sse.com · Sse energy solutions
Renewable electricity on fixed plans comes from wind and hydro sites wholly or partly owned by SSE, matched through REGOs. sseenergysolutions.co.uk · Gas and electricity plans

SSE and energy brokers

SSE Energy Solutions accepts quote requests from brokers through a dedicated form. If you have a complaint about a broker, SSE says to raise it with the broker first and then with the Energy Ombudsman.

Switching from SSE

You can usually switch away from SSE when your fixed contract ends, and at any time if you're on deemed or out-of-contract rates. Check your contract for any notice you need to give so you don't roll onto renewal prices.

Find your contract end date on a recent SSE bill or in your online account.
Check whether you need to give written notice, and by when.
Compare electricity and gas prices for your premises.
Agree a new contract. Your new supplier handles the switch, and your supply isn't interrupted.

Compare prices for your business

SSE FAQs

What is the SSE business phone number?

New business sales: 0800 389 4466 (Monday to Friday 9:00am - 5.00pm). Existing customers: 0345 725 2526 (Monday to Friday 9:00am - 5.00pm). Business energy quote line (shown on homepage and business energy pages): 0345 073 7990. Customer services, as listed on complaint handling page: 0345 7252526 ((open 8.30am – 5pm Monday – Friday)). Complaints Management Team: 0345 072 9402. Gas emergency (business energy): 0800 111 999 (24 hours). Numbers taken from SSE's official contact page, checked 12 September 2026.

How do I log in to my SSE business account?

You can log in to your SSE business account on the supplier's website. If you haven't registered yet, you'll usually need your account number from a bill.

Who owns SSE?

SSE plc. Contracts are with SSE Energy Supply Limited (company number 03757502).

What are SSE's out-of-contract rates?

SSE publishes its deemed and out-of-contract rates on its website. These rates are usually much higher than fixed contract prices, so compare before your contract ends. See SSE's published rates.

Can I complain about SSE to the Energy Ombudsman?

Yes. SSE's complaints information refers eligible business customers to the Energy Ombudsman. You normally need to complain to the supplier first and wait eight weeks, or receive a deadlock letter, before the Ombudsman can look at it.

Can I switch away from SSE?

Yes, usually at the end of your contract, or at any time if you're out of contract or on deemed rates. Check your contract for notice requirements so you don't roll onto renewal rates.

Sources

Facts on this page come from SSE's official website, Companies House, Ofgem and the parent company's published reports and announcements, checked on 12 September 2026.

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