Electricity and gas supplier

United Gas & Power (UGP): contact, login and rates

Q: What is the United Gas & Power (UGP) business phone number?

New business sales: 0800 669 6697. Existing customers: 0800 669 6697 (9am-5pm, Monday to Friday). Complaints: 0800 6696697. Numbers taken from United Gas & Power (UGP)'s official contact page, checked 12 September 2026.

Phone numbers, online account login, out-of-contract rates and who owns the company, checked against United Gas & Power (UGP)'s own website.

Facts checked against official sources on 12 September 2026

New business sales 0800 669 6697

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Live quotes are provided through our comparison partner. With your permission it looks up your meter and current supplier from industry databases so prices are accurate.

United Gas & Power (UGP) is a business-only electricity and gas supplier based in Guiseley, Leeds, set up in 2013. It serves microbusinesses through to large and multi-site businesses, and promises a named account manager on every contract. In March 2023 Ofgem penalised it for deliberately overcharging some customers in February 2020.

United Gas & Power (UGP) business contact numbers and login

New business sales 0800 669 6697

Existing customers 0800 669 6697 9am-5pm, Monday to Friday

Complaints 0800 6696697

Emergencies are not handled by your supplier. If you smell gas, call the National Gas Emergency Service on 0800 111 999. For a power cut, call 105 to reach your local network operator.

We are not United Gas & Power (UGP). Numbers and links are taken from United Gas & Power (UGP)'s own website and were checked on 12 September 2026.

About United Gas & Power (UGP)

Status	Trading
Supplies	Electricity and gas
Business customers	Microbusinesses, Small and medium businesses, Corporate
Supplying company	United Gas & Power Ltd
Company number	08358816 on Companies House
Registered office	Guiseley, Leeds
Founded	2013
Energy Ombudsman	Yes, refers eligible complaints
On our comparison panel	No
Website	ugp.co.uk

UGP only supplies businesses, with separate services for micro, small, medium and large or multi-site businesses. It also has an energy offer for charities.

United Gas & Power (UGP) business energy products

These are the business products United Gas & Power (UGP) describes on its own website. Availability depends on your business size, meter and region.

Fixed business electricity and gas contracts
Renewable electricity (REGO-backed)
Green Gas (RGGO-backed)
Siteworks & new connections
Smart meters
Consolidated multi-site billing
Charity energy

United Gas & Power (UGP) deemed and out-of-contract rates

If your fixed contract ends without a new one in place, or you move into premises supplied by United Gas & Power (UGP) without agreeing a contract, you'll pay its deemed or out-of-contract rates. These are typically well above fixed contract prices.

UGP shows its deemed and out-of-contract rates as tables on its Contracts FAQ page, banded by usage and excluding VAT and CCL. When we checked in September 2026 the rates shown applied from 1 April 2026, with older rate sheets going back to December 2021.

See United Gas & Power (UGP)'s current published rates

For context: in Q2 2026, UK businesses using up to 20,000 kWh of electricity a year paid an average of 38.36p per kWh all-in, which spreads the standing charge across every unit and includes the Climate Change Levy. A bill shows a unit rate plus a daily standing charge, so use our cost calculator to turn your rates into an all-in figure before comparing. Prices for every business size.

United Gas & Power (UGP): key facts and recent news

Incorporated on 14 January 2013 as Krave Management Ltd and renamed United Gas & Power Ltd in August 2015. It is active at Companies House with no insolvency filings. Companies House
In March 2023 Ofgem imposed a £2,111,798 penalty (a nominal £1 fine plus redress payments) after finding UGP deliberately overcharged some customers using inflated estimates in February 2020. Ofgem
UGP promises a named account manager on every business energy contract. ugp.co.uk
Back billing for microbusiness customers is limited to 12 months for electricity and gas. ugp.co.uk · Microbusiness
UGP offers REGO-backed renewable electricity and a Green Gas option backed by Renewable Gas Guarantees of Origin. ugp.co.uk · Renewable energy
Ofgem's list of electricity licensees, dated 10 August 2026, shows UGP holding a non-domestic electricity supply licence. Ofgem · List of all electricity licensees including suppliers

United Gas & Power (UGP) and energy brokers

UGP works with brokers and, for microbusinesses, only with those in a qualifying Energy Ombudsman dispute scheme. Broker costs are shown in your pre-contract documents in pence per kWh and as a total in pounds, and UGP says it has disclosed them for all customers since 1 October 2024.

United Gas & Power (UGP)'s broker commission information

Switching from United Gas & Power (UGP)

You can usually switch away from United Gas & Power (UGP) when your fixed contract ends, and at any time if you're on deemed or out-of-contract rates. Check your contract for any notice you need to give so you don't roll onto renewal prices.

Find your contract end date on a recent United Gas & Power (UGP) bill or in your online account.
Check whether you need to give written notice, and by when.
Compare electricity and gas prices for your premises.
Agree a new contract. Your new supplier handles the switch, and your supply isn't interrupted.

Compare prices for your business

United Gas & Power (UGP) FAQs

What is the United Gas & Power (UGP) business phone number?

New business sales: 0800 669 6697. Existing customers: 0800 669 6697 (9am-5pm, Monday to Friday). Complaints: 0800 6696697. Numbers taken from United Gas & Power (UGP)'s official contact page, checked 12 September 2026.

How do I log in to my United Gas & Power (UGP) business account?

You can log in to your United Gas & Power (UGP) business account on the supplier's website. If you haven't registered yet, you'll usually need your account number from a bill.

What are United Gas & Power (UGP)'s out-of-contract rates?

United Gas & Power (UGP) publishes its deemed and out-of-contract rates on its website. These rates are usually much higher than fixed contract prices, so compare before your contract ends. See United Gas & Power (UGP)'s published rates.

Can I complain about United Gas & Power (UGP) to the Energy Ombudsman?

Yes. United Gas & Power (UGP)'s complaints information refers eligible business customers to the Energy Ombudsman. You normally need to complain to the supplier first and wait eight weeks, or receive a deadlock letter, before the Ombudsman can look at it.

Can I switch away from United Gas & Power (UGP)?

Yes, usually at the end of your contract, or at any time if you're out of contract or on deemed rates. Check your contract for notice requirements so you don't roll onto renewal rates.

Sources

Facts on this page come from United Gas & Power (UGP)'s official website, Companies House, Ofgem and published reports and announcements, checked on 12 September 2026.